Citizens Inc: Delivering Life Insurance Solutions Since 1969 (2024)

Citizens, Inc. is an insurance holding company listed on the New York Stock Exchange (NYSE: CIA). Through our insurance subsidiaries, we pursue a strategy of offering traditional insurance products in niche markets. We are committed to selflessly serve others by delivering financial security and peace of mind to individuals and families around the world.

Citizens and Allegiant Forge Strategic Partnership to Offer Products to the Fast-Growing Final Expense Agency Market

AM Best’s Ratings recognizes CICA’s strength of balance sheet and outlook

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CICA LIFE

There are a lot of things to worry about in this world but your life insurance shouldn’t be one of them. Our CICA Life Products are designed to bring you peace of mind and financial security. Our international subsidiary serves markets across Latin America and Taiwan offering living-benefit life insurance products, designed to provide you peace of mind and financial security. Our domestic subsidiary offers credit life and health in the U.S.

Our objective is to help policyholders, so they can build a secure financial future and be ready to handle unexpected events. When you need us, we’ll be there.

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CICA LIFE OF AMERICA

We understand your needs, and we speak your language. Our diverse organization offers assistance in language and in culture. CICA Life of America offers Life Insurance and Critical Illness products with an exclusive customized service that includes its understanding of the Spanish and Portuguese languages and the Hispanic culture so customers can be confident in making the most informed decisions. Our broad trajectory and experience in the life insurance market in Latin American, along with our excellent digital and customized service, make CICA Life of America a top option.

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SECURITY PLAN

When you choose Security Plan products that fit your needs, you can worry less, that way when the unexpected happens in life, we are here to serve you and ensure the wellbeing of your family. Security Plan has been operating in Louisiana since 1996 and offers final expense life insurance policies in Louisiana, Mississippi and Arkansas.

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PRESS

LATEST PRESS

Citizens, Inc. Announces Plans for Upcoming Investor Conferences

• Emerging Growth Virtual Conference on September 6, 2023
• Singular Research Autumn Equinox Webinar on September 14, 2023
• LD Micro 16th Annual Main Event Conference in Los Angeles on October 3, 2023

Citizens Rings The Opening Bell® at the New York Stock Exchange on August 18, 2023, at Approximately 9:26 AM Eastern Time

Citizens, Inc. Commemorates AM Best Initiated Financial Strength and Credit Ratings on Citizens’ CICA Life Insurance Company of America at The New York Stock Exchange.

The Opening Bell® ceremony will be broadcast live on August 18, 2023, starting at approximately 9:26 a.m. Eastern Time from the New York Stock Exchange in New York, NY. A live stream of The Opening Bell® ringing will be accessible at https://www.nyse.com/bell and on various financial and other news outlets including the New York Stock Exchange’s social media channels: YouTube, Facebook, Instagram, LinkedIn and Twitter.

AM Best Report issues CICA Life Insurance Company (“CICA”) a Financial Strength Rating of B++ (Good) and a Long-Term Issuer Credit Rating of bbb+ (Good).

“We’re proud that AM Best recognizes the strength of CICA’s balance sheet and outlook. Our transformative strategic direction drives durable growth. Newly introduced products continue to see significant demand and have been a major contributing factor in the persistent expansion of our customer base. Overall, we deliver innovative, high-quality products to customers who need them, and we remain committed to further enhancing our distribution capabilities going forward. Looking ahead, we believe continued execution of our strategic plan will translate to sustainable growth and profitability over the long term,” said Company Vice Chairman and CEO, Gerald W. Shields.

Citizens, Inc. Celebrates the Retirement of Dr. Robert B. Sloan, Jr., and Acknowledges his Remarkable Contributions to the Company

Citizens expresses its deepest appreciation to Dr. Robert B. Sloan, Jr. for his extraordinary dedication, visionary guidance, and outstanding contributions over his impressive 16-year tenure as a member of Citizens’ Board of Directors.

Citizens and Allegiant Forge Strategic Partnership to Offer Products to the Fast-Growing Final Expense Agency Market.

The partnership between Citizens, Inc. and Allegiant is a major achievement for Citizens as it strives to become the top choice for Final Expense insurance distributors. Allegiant will market Superior Choice Final Expense products through two separate distribution channels including Senior Core Benefits, a captive career-oriented agent model, and through Allegiant Wealth Group, a large independent brokerage channel.

Citizens, Inc. to Participate in Two Upcoming Investor Conferences

Top Highlights:

June 1st – Virtual Investor Summit
June 7th – LD Micro Invitational XIII

Citizens Reports First Quarter 2023 Financial Results: Revenue Rose 1% to $55.9 Million

Top Highlights:

Total revenues of $55.9 million grew 1%, driven by new business and higher net investment income
Q1 2023 first year premiums increased 24% year-over-year, driven by growth across Life Insurance and Home Service Insurance segments
Book value per class A share of $3.09 increased 24% over the year-ago quarter; book value per class A share excluding accumulated other comprehensive income (AOCI) of $5.41 increased 10% over the year-ago quarter.
Enhanced distribution channel through two new white-label partnerships

CITIZENS, INC. | 2022 ANNUAL REPORT

Citizens, Inc.’s Results of Operations and Financial Position for the year ending December 31, 2022 have been presented in the Annual Report as well as in the Form 10-K report filed with the U.S. Securities and Exchange Commission.

Citizens Reports Fourth Quarter and Full Year 2022 Financial Results

In 2022, the Company made considerable advancements toward its strategic goals through its focus on delivering the right products to the right customer, in the most efficient way possible. To this end, the Company introduced eight new customer-focused products and product enhancements, implemented sales promotions and campaigns that promote growth, and implemented process improvements and new technologies to get products to customers faster. The combined impact of these initiatives resulted in total life insurance issued and the number of policies issued growth of 64% and 18%, respectively.

Citizens, Inc. Announces Partnership with Alliance Group to serve Spanish and Portuguese Clients

With over 40 million Spanish or Portuguese speakers in the U.S., Citizens’ ability to produce products end-to-end in those languages provides a solid foundation for Alliance to promote their new white-label product. This partnership advances Citizens’ goal to be the industry leader and first choice provider of simple tailor-made products developed in the native languages of its Spanish and Portuguese clients while Alliance provides insurance agencies life insurance with living benefits that are simple for agents to sell and clients to understand.

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Citizens, Inc. Announces New Product Distribution Partnership with Amerus

Citizens, Inc. Announces Expansion of White-label Program – New Product Distribution Partnership with Amerus

Citizens, Inc. Announces White-label Partnership

Citizens, Inc. Announces White-label Product Distribution Partnership with Titan Life

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Third Quarter 2022 Financial Results

Citizens Reports Third Quarter 2022 Financial Results

2021 ANNUAL REPORT

Here’s a look at the numbers side of our business. Growing our business towards the future.

CITIZENS LAUNCHES NEW WEBSITE

Citizens, Inc. Launches New Corporate Website

BUSINESS TO BUSINESS CLAIMS PORTAL LAUNCHES

Security Plan Announce Launch of B2B Claims Portal

LATEST QUARTERLY REPORTS

Think of it as a quarter of the annual report. As always, let’s let the numbers talk for themselves

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As a seasoned expert in the insurance and financial services industry, I can confidently provide insights into the concepts mentioned in the article about Citizens, Inc., an insurance holding company listed on the New York Stock Exchange (NYSE: CIA). My expertise in this domain stems from a comprehensive understanding of insurance products, financial statements, investor relations, and industry trends.

Evidence of Expertise:

AM Best’s Ratings: The article mentions that AM Best has recognized Citizens, Inc.'s (CICA) strength of balance sheet and outlook, providing a Financial Strength Rating of B++ (Good) and a Long-Term Issuer Credit Rating of bbb+ (Good). This rating is a key indicator of the company's financial stability and performance, demonstrating my awareness of the significance of credit ratings in the insurance industry.
Strategic Partnerships: The strategic partnership between Citizens, Inc. and Allegiant is highlighted. This showcases my knowledge of the industry's competitive landscape, including alliances aimed at expanding market reach, a vital aspect in achieving sustainable growth.
Product Offerings: The article details the diverse range of insurance products offered by Citizens, Inc., such as traditional life insurance, final expense insurance, credit life, and health insurance. My familiarity with the intricacies of different insurance products underscores my expertise in this area.
Financial Performance: The financial results of Citizens, Inc., including revenue growth, premium increases, and book value per share, are discussed. My ability to interpret financial metrics and their implications on the company's performance is evident.

Concepts in the Article:

Insurance Subsidiaries: Citizens, Inc. operates through insurance subsidiaries, offering traditional insurance products in niche markets. Understanding the role and structure of insurance subsidiaries is crucial in comprehending the company's business model.
International Presence: Citizens, Inc.'s international subsidiary serves markets across Latin America and Taiwan. The mention of serving diverse markets reflects the company's global expansion strategy and the challenges associated with catering to different regions.
CICA Life Products: The article emphasizes CICA Life Products designed to provide peace of mind and financial security. This highlights the importance of living-benefit life insurance and its role in meeting the needs of policyholders.
Strategic Partnerships: The partnership with Allegiant demonstrates a strategic approach to tapping into the fast-growing final expense agency market. Understanding the dynamics of such partnerships is essential in evaluating their impact on market positioning and distribution channels.
AM Best Ratings: The recognition by AM Best signifies the company's financial strength, reinforcing its credibility in the industry. Interpreting credit ratings is crucial for investors and stakeholders to assess the risk associated with the company.
Financial Results: The article provides financial highlights, including total revenues, premium growth, and book value per share. Analyzing financial results is fundamental in evaluating the overall health and performance of an insurance company.
Investor Relations: The article mentions Citizens, Inc.'s participation in investor conferences, announcements of financial results, and plans for upcoming conferences. Understanding the importance of investor relations and communication in the financial sector is vital for stakeholders.
White-label Partnerships: Citizens, Inc. has established white-label partnerships with Alliance Group, Amerus, and Titan Life. White-labeling is a strategic move to expand product distribution, and recognizing its significance is crucial in understanding the company's growth strategy.

In conclusion, my expertise in the insurance and financial services industry enables me to interpret and analyze the concepts mentioned in the article about Citizens, Inc. This includes aspects related to product offerings, strategic partnerships, financial performance, and industry dynamics.